:root{--primary:#16304c;--primary-mid:#a6752e;--primary-light:#f0e9d8;--accent-text:#7a5a26;--text:#1c2024;--muted:#63625c;--dimmed:#8b8a82;--border:#e2dbc9;--border-light:#eae2cf;--bg:#f7f3ea;--white:#fdfcf7;--green:#1f6f5c;--green-bg:#e7f1eb;--red:#9c3b2e;--red-bar:#c0503d;--red-bg:#fbeaea;--orange:#8a5a1e;--orange-bg:#f3e4c8;--f:"Public Sans", system-ui, sans-serif;--f-head:"Manrope", sans-serif;--mono:"IBM Plex Mono", monospace;--sh-sm:0 1px 2px #1e283212;--sh-md:0 4px 16px #1e28321a;--sh-lg:0 10px 40px 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span{color:var(--primary-mid)}.login-claim{text-transform:uppercase;letter-spacing:.08em;color:var(--dimmed);margin-top:2px;font-size:10px;font-weight:700}.login-welcome{text-align:center;margin:4px 0 0;font-size:1.15rem}.login-sub{color:var(--muted);text-align:center;margin:6px 0 0;font-size:13px;line-height:1.5}.login-card form{flex-direction:column;gap:16px;margin-top:22px;display:flex}.login-input-wrap{border:1.5px solid var(--border);background:var(--bg);color:var(--dimmed);border-radius:9px;align-items:center;gap:9px;padding:0 12px;transition:border-color .15s,background .15s;display:flex}.login-input-wrap:focus-within{border-color:var(--primary-mid);background:var(--white)}.login-input-wrap input{background:0 0;border:none;flex:1;min-width:0;padding:10px 0}.login-input-wrap input:focus{background:0 0;border:none}.login-footnote{z-index:1;color:var(--muted);text-align:center;font-size:12px;position:relative}label{color:var(--muted);flex-direction:column;gap:6px;font-size:12.5px;font-weight:600;display:flex}input,select,textarea{border:1.5px solid var(--border);color:var(--text);background:var(--bg);border-radius:9px;outline:none;padding:10px 12px;font-size:14px;transition:border-color .15s,background .15s}input:focus,select:focus,textarea:focus{border-color:var(--primary-mid);background:var(--white)}textarea{resize:vertical;min-height:44px}.note-input{width:100%;margin-top:4px}.primary-btn{background:var(--primary);color:#fff;border:none;border-radius:10px;justify-content:center;align-items:center;gap:7px;padding:11px 18px;font-size:13.5px;font-weight:700;transition:background .15s,transform 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#efcaca;border-radius:10px;margin:0 0 16px;padding:11px 15px;font-size:13px}.success-box{background:var(--green-bg);color:var(--green);border:1px solid #cfe6d8;border-radius:10px;align-items:center;gap:8px;margin:0 0 16px;padding:11px 15px;font-size:13px;display:flex}.muted-text{color:var(--muted);font-size:13.5px}.app-shell{min-height:100vh}.topbar{background:var(--white);border-bottom:1px solid var(--border);z-index:10;position:sticky;top:0}.topbar-inner{justify-content:space-between;align-items:center;gap:20px;max-width:1400px;margin:0 auto;padding:16px 20px;display:flex}.topbar-brand{color:inherit;align-items:center;gap:11px;text-decoration:none;display:flex}.topbar-icon{object-fit:contain;flex-shrink:0}.topbar-wordmark{font-family:var(--f-head);color:var(--primary);letter-spacing:-.01em;font-size:1.05rem;font-weight:800;line-height:1.2}.topbar-wordmark 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var(--border);color:var(--dimmed);text-align:center;margin-top:32px;padding-top:16px;font-size:11px}.page-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:22px;display:flex}.page-toolbar h1{letter-spacing:-.01em;margin:0;font-size:21px}.step-pill{letter-spacing:.03em;text-transform:uppercase;color:var(--accent-text);background:var(--primary-light);vertical-align:middle;border-radius:100px;margin-right:10px;padding:4px 10px;font-size:11px;font-weight:800;display:inline-block}.stat-row{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:26px;display:grid}.stat-tile{background:var(--white);border:1px solid var(--border);box-shadow:var(--sh-sm);border-radius:14px;padding:16px 18px}.stat-value{font-size:26px;font-weight:800;font-family:var(--mono);letter-spacing:-.02em}.stat-label{color:var(--muted);margin-top:2px;font-size:12px;font-weight:600}.stat-tile.stat-orange .stat-value{color:var(--orange)}.stat-tile.stat-green 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20px}.stat-tile-icon{border-radius:50%;justify-content:center;align-items:center;width:38px;height:38px;margin-bottom:12px;display:flex}.stat-icon-blue{color:var(--primary);background:#e7ebef}.stat-icon-orange{background:var(--orange-bg);color:var(--orange)}.stat-icon-green{background:var(--green-bg);color:var(--green)}.stat-tile-v2 .stat-value{font-size:1.7rem}.stat-tile-v2 .stat-label{font-size:12.5px}.stat-trend{color:var(--green);margin-top:4px;font-size:11px;font-weight:700}.stat-sub{color:var(--dimmed);margin-top:4px;font-size:11px}.dashboard-section-title{margin:0 0 12px;font-size:1.05rem}.dashboard-main-grid{grid-template-columns:2.1fr 1fr;align-items:stretch;gap:20px;margin-bottom:22px;display:grid}@media (width<=900px){.dashboard-main-grid{grid-template-columns:1fr}}.customer-table-head.customer-table-head-v2,.customer-table-row.customer-table-row-v2{grid-template-columns:1.5fr 1.4fr 1.1fr .9fr .8fr 100px;column-gap:10px}.customer-table-name-cell{align-items:center;gap:10px;min-width:0;text-decoration:none;display:flex}.customer-table-name-text{color:var(--text);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:700;display:block;overflow:hidden}.customer-table-id{font-family:var(--mono);color:var(--dimmed);margin-top:1px;font-size:10.5px;display:block}.customer-table-name-cell:hover .customer-table-name-text{color:var(--primary)}.customer-table-meta{min-width:0;color:var(--text);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.customer-table-meta-sub{color:var(--dimmed);text-overflow:ellipsis;white-space:nowrap;margin-top:1px;font-size:11.5px;overflow:hidden}.customer-avatar-sm{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;min-width:32px;height:32px;font-size:11.5px;font-weight:800;display:flex}.avatar-blue{color:var(--primary);background:#e7ebef}.avatar-green{background:var(--green-bg);color:var(--green)}.avatar-amber{background:var(--orange-bg);color:var(--orange)}.avatar-violet{color:#6b4e9c;background:#ece7f3}.customer-table-progress-cell{flex-direction:column;gap:5px;display:flex}.customer-table-progress-text{font-family:var(--mono);color:var(--muted);font-size:12px}.customer-progress-track{width:100%;max-width:120px}.customer-table-progress-pct{font-family:var(--mono);color:var(--dimmed);font-size:10.5px}.risk-pill{white-space:nowrap;border-radius:100px;padding:4px 10px;font-size:10.5px;font-weight:700}.risk-critical{background:var(--red-bg);color:var(--red)}.risk-high{background:var(--orange-bg);color:var(--orange)}.risk-medium{background:var(--primary-light);color:var(--accent-text)}.risk-low{background:var(--green-bg);color:var(--green)}.customer-table-actions{align-items:center;gap:10px;display:flex}.customer-table-open{color:var(--primary);white-space:nowrap;font-size:12.5px;font-weight:600;text-decoration:none}.customer-table-open:hover{text-decoration:underline}.icon-btn-plain{border:1px solid var(--border);width:28px;height:28px;color:var(--muted);background:0 0;border-radius:8px;justify-content:center;align-items:center;display:flex}.icon-btn-plain:hover{background:var(--bg);color:var(--primary)}.dashboard-activity-col{flex-direction:column;min-width:0;display:flex}.dashboard-activity-box{background:var(--white);border:1px solid var(--border);box-shadow:var(--sh-sm);border-radius:14px;flex:1;padding:20px}.dashboard-messages-col{min-width:0}.dashboard-messages-col .card{margin-bottom:0}.dashboard-messages-col .msg-thread-card{margin-top:0}.activity-list{flex-direction:column;gap:14px;display:flex}.activity-item{align-items:flex-start;gap:11px;display:flex}.activity-icon{background:var(--bg);border-radius:9px;justify-content:center;align-items:center;width:30px;min-width:30px;height:30px;font-size:13px;display:flex}.activity-text{color:var(--text);font-size:12.5px;font-weight:600;line-height:1.4}.activity-time{color:var(--dimmed);margin-top:2px;font-size:10.5px}.dashboard-feature-strip{background:var(--white);border:1px solid var(--border);border-radius:14px;grid-template-columns:repeat(4,1fr);gap:16px;padding:22px;display:grid}@media (width<=900px){.dashboard-feature-strip{grid-template-columns:1fr 1fr}}.feature-tile-icon{border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;margin-bottom:12px;display:flex}.feature-icon-blue{color:var(--primary);background:#e7ebef}.feature-icon-copper{background:var(--primary-light);color:var(--primary-mid)}.feature-icon-green{background:var(--green-bg);color:var(--green)}.feature-icon-orange{background:var(--orange-bg);color:var(--orange)}.feature-tile-title{font-family:var(--f-head);color:var(--text);margin-bottom:5px;font-size:13.5px;font-weight:700}.feature-tile-desc{color:var(--muted);font-size:12px;line-height:1.55}.empty-state{background:var(--white);border:1.5px dashed var(--border);text-align:center;color:var(--muted);border-radius:14px;flex-direction:column;align-items:center;gap:14px;padding:44px 20px;display:flex}.customer-table{background:var(--white);border:1px solid var(--border);box-shadow:var(--sh-sm);border-radius:14px;overflow:hidden}.customer-table-head,.customer-table-row{grid-template-columns:2.2fr 1.6fr 1fr 1.2fr auto;align-items:center;gap:14px;padding:14px 20px;display:grid}.customer-table-head{background:var(--primary-light);font-family:var(--f-head);letter-spacing:.06em;text-transform:uppercase;color:var(--accent-text);font-size:10.5px;font-weight:700}.customer-table-row{border-top:1px solid var(--border-light);transition:background .15s}.customer-table-row:hover{background:var(--bg)}.customer-table-name{color:var(--text);font-size:14.5px;font-weight:700;text-decoration:none}.customer-table-name:hover{color:var(--primary)}.customer-table-progress{font-family:var(--mono);color:var(--muted);font-size:13px}.customer-table-action{white-space:nowrap}@media (width<=900px){.customer-table-head{display:none}.customer-table-row{grid-template-columns:1fr;gap:6px}}.status-pill{white-space:nowrap;border-radius:100px;align-items:center;gap:4px;padding:5px 11px;font-size:11.5px;font-weight:700;display:inline-flex}.status-offen{background:var(--border-light);color:var(--dimmed)}.status-in_bearbeitung{background:var(--orange-bg);color:var(--orange)}.status-fertig{background:var(--green-bg);color:var(--green)}.modal-backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:50;background:#14182673;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal-card{background:var(--white);width:400px;max-width:100%;box-shadow:var(--sh-lg);border-radius:16px;padding:26px 26px 22px}.modal-card h2{margin:0 0 18px;font-size:16.5px}.modal-card form{flex-direction:column;gap:16px;display:flex}.modal-actions{justify-content:flex-end;gap:10px;margin-top:4px;display:flex}.credentials-box{background:var(--bg);border:1px solid var(--border);font-family:var(--mono);border-radius:10px;flex-direction:column;gap:10px;margin:14px 0;padding:15px;font-size:13.5px;display:flex}.credentials-label{font-family:var(--f);text-transform:uppercase;letter-spacing:.05em;color:var(--dimmed);margin-bottom:2px;font-size:10.5px;font-weight:700;display:block}.credentials-link{word-break:break-all;font-size:12px}.progress-bar-sticky{background:var(--white);border-bottom:1px solid var(--border);z-index:9;position:sticky;top:57px}.progress-bar-inner{align-items:center;gap:16px;padding:12px 20px;display:flex}.progress-track{background:var(--border);border-radius:5px;flex:1;height:9px;overflow:hidden}.progress-fill{background:linear-gradient(90deg, var(--primary-mid), #c99a4b);border-radius:5px;height:100%;transition:width 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.15s;display:flex}.report-released-card:hover{border-color:var(--green);transform:translateY(-1px)}.report-released-icon{background:var(--white);width:40px;min-width:40px;height:40px;color:var(--green);border-radius:11px;justify-content:center;align-items:center;display:flex}.report-released-title{color:var(--green);font-size:14px;font-weight:700}.report-released-sub{color:var(--muted);margin-top:2px;font-size:12px}.report-pending-hint{background:var(--bg);border:1.5px dashed var(--border);border-radius:14px;align-items:center;gap:14px;margin-top:16px;padding:16px 20px;display:flex}.report-pending-icon{background:var(--white);width:40px;min-width:40px;height:40px;color:var(--dimmed);border-radius:11px;justify-content:center;align-items:center;display:flex}.report-pending-title{color:var(--text);font-size:14px;font-weight:700}.report-pending-sub{color:var(--muted);margin-top:2px;font-size:12px;line-height:1.5}.notfallkontakte-card{margin-top:16px;padding:0;overflow:hidden}.notfallkontakte-toggle{cursor:pointer;text-align:left;background:0 0;border:none;border-radius:14px;justify-content:space-between;align-items:center;gap:12px;width:100%;padding:20px 22px;font-family:inherit;transition:background .15s;display:flex}.notfallkontakte-toggle:hover{background:var(--bg)}.notfallkontakte-toggle-static{cursor:default}.notfallkontakte-toggle-static:hover{background:0 0}.notfallkontakte-chevron{color:var(--dimmed);font-size:11px}.notfallkontakte-body{padding:0 22px 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